US Train Ticket ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the website ustrainticket.store or call our toll-free booking line.
1. Information We Collect
We may collect the following information when you contact us or make a booking:
- Contact details: name, phone number, email address, and mailing address.
- Travel details: departure and destination, travel dates, passenger names, and seat preferences.
- Payment information: billing details necessary to process your ticket. Card details are handled securely and are not stored in full by us.
- Website data: IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.
2. How We Use Your Information
- To process and confirm your train ticket bookings.
- To communicate with you about your reservation.
- To respond to inquiries and provide customer support.
- To improve our website and services.
- To comply with legal obligations and prevent fraud.
3. Sharing of Information
We share your information only as needed to provide our services, including with the rail carrier that issues your ticket and with payment processors. We do not sell your personal information. We may disclose information when required by law or to protect our legal rights.
4. Cookies
Our website uses cookies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, though some features may not function properly as a result.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at contact@ustrainticket.store.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.
11. Contact Us
For privacy questions, email contact@ustrainticket.store, call (888) 705-2999, or write to 1070 Morris Ave, Apt 1147, Union, NJ 07083, United States.